The elementary motto to maintain and enhance service standards

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In the heart of Agra is located DoubleTree by Hilton Hotel Agra offering breathtaking view of the legendary monument the ‘Taj Mahal’ from the pool area, and convenient access to Agra attractions such as the Agra Fort, Akbar’s Tomb and Sadar Bazaar. TP Sreejith, General Manager, DoubleTree by Hilton shares more with TTJ.

This elegant Agra hotel provides the ideal setting for business events, social gatherings and memorable weddings. A 3,840 sq. ft. Grand Ballroom connects to an open-air pre-function area. Features include the 1,820 sq. ft. Coronation Room; the Concourse, a multi-function hall; two boardrooms; a 24-hour business center; contemporary A/V facilities and creative catering. Sharing on how the property did in 2015 and what are the expectations from 2016, Sreejith shares, “We did an average occupancy percentage for the year 2015. However, since 2016 would be our second year of operations, we are anticipative to do a much better business this time around,” he further adds, “Of course, there are challenges for occupancies. Majorly it is the pricing. The competition is not amongst just tier I but also coming up are newer properties in the tier II and III, vying for the same target audiences.”

Today the business has more challenges than just buildings. To sustain and enhance the revenues, more has to be input into the property. Tier II and III segments challenge the market on contemporary pricing and lower overheads. A successful revenue generation is to ensure that the ‘quality of life’ for the customer becomes exemplary during the stay at the property. With the increase of challenge there has been a wide demand of a smart workers but what is the current need of the industry ‘hard workers’ or ‘smart workers’. Commenting on the statement, Sreejith says, “As with any kind of workforce, the elementary motto is to maintain and enhance service standards. Thus, today we need ‘smart workers’, that are adaptive, multi-functional and raring to go.”

“DoubleTree by Hilton Agra is one of the very few hotels with Taj View Rooms. Our product and service standards are in line with CARE (Creating a Rewarding Experience) culture. It is also located minutes from the legendary mausoleum, The Taj Mahal,” concludes Sreejith.

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TAJ opens new Luxury Hotel in Bengaluru

 

Taj Hotels Resorts and Palaces announces the opening of Taj Bengaluru, the latest addition to the group’s luxury portfolio and the sixth Taj group hotel in the Garden City. Conveniently located minutes from Kempegowda International Airport, Bengaluru, Taj Bengaluru will offer guests a world of sophisticated luxury. Through its contemporary, sleek and spacious design, the Taj Bengaluru offers a window into the progressive spirit of the Garden City. The melding of indoor and outdoor space and use of natural light is a tribute to the city’s temperate climate.

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In dedicated collaborative work-life zones, guests will be able to work, network, dine and socialise against the backdrop of extensive green lawns and open spaces. The high ceilinged event spaces lend themselves to making it the ideal setting for large meetings, conference and weddings events alike. “Taj Bengaluru is designed to give entrepreneurs, business professionals and those in search of rest and relaxation the very best of the Taj’s legendary service. Our services are centered on the guest experience: spacious rooms, expansive conference and events spaces, dedicated start-up friendly zones and round-the-clock gastronomic treats encourage the mind-space to think and create.

On-the-go food and the anti-jet-lag menu at the elegant Jiva spa are designed with our multitasking guests in mind,” said Ian Dubier, General Manager, Taj Bengaluru.